How to stop the call recording announcement

  1. Solved: your call is being recorded announcement


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Solved: your call is being recorded announcement

Hi Guys, How can I play a "your call is being recorded" announcement on incoming calls? It is only for a small number of extensions (40) The gateways are MGCP (I used a TCL script before to do this on a H323 gateway but changing to H323 is not an option here) We have call manager and unity connection 10.5 I thought about using unity call handlers but the problem with this is that you can only select a single number to forward the call to after a call handler plays the announcement and these users need to retain their incoming DDI's. Using UCCX I know how to do this but we do not have this available to us. Is it possible to set up some kind of announcement in CUCM? Thanks! In the end I did as Jaime said. I did the follwoing: Hunt list with no members Hunt pilot on 2802 only accessible by the MGCP gateway Hunt pilot with queueing enabled, with a MOH source set with an announcement to be played before the call queues Hunt pilot set to divert all calls to 2802 when no hunt group members logged in on a CSS that can only access the 2802 handset and not the hunt pilot What happens is the call comes in the gateway, hits the hunt pilot, plays the announcement BEFORE sending to the hunt group. It then tries to route the call, finds the hunt group has no members and so diverts it to the users handset. The rest of the call is then as per usual for a normal call to a handset that invokes voicemail. Can I suggest something is thought about by Cisco on this front as this has been a bug-b...

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